This sucks. You weren’t planning for a big CRM switch in 2021, time wise or budget wise. But, c’mon now, you KNOW you’ve been talking about leaving Luminate CRM for years now. The time has arrived and we want to help you make lemonade out of these lemons. Blackbaud recently announced that Luminate CRM would […]
If you might be scratching your head about recent emails from Salesforce about implementing a Multi-Factor Authentication (MFA) requirement for your organization, you are not alone. The key challenges we see with product announcements from Salesforce like this one are that they: focus on the needs of their medium- to large-scale B2B sales customers, not […]
When your nonprofit started using email to reach your donors and other contacts, your team most likely signed up for one of the many basic email marketing tools out there like Constant Contact or Mailchimp (among many, many others). And while I am sure there have been a few hiccups along the way, this system […]
With end-of-year planning in full swing, don’t forget to add data cleaning to your checklist. You want your technology systems to be in their best shape before your “busy” season begins, so making sure you start putting some processes into play now by practicing good data hygiene so you can guarantee your campaign will run […]
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